Shipping policy

```html Shipping Policy - Cowgold body{ font-family: Arial, sans-serif; background:#ffffff; max-width:900px; margin:auto; padding:40px 20px; color:#333; } h1{ text-align:center; color:#6b4f2a; margin-bottom:30px; } .faq-item{ border-bottom:1px solid #e5e5e5; margin-bottom:10px; } .faq-question{ width:100%; text-align:left; padding:16px; font-size:18px; font-weight:600; background:#f8f5f0; border:none; cursor:pointer; outline:none; transition:0.3s; } .faq-question:hover{ background:#efe9df; } .faq-answer{ max-height:0; overflow:hidden; transition:max-height 0.4s ease; background:#ffffff; padding:0 16px; } .faq-answer p, .faq-answer ul{ margin:15px 0; } ul{ margin-left:20px; }

Shipping Policy

1. Where does Cowgold ship?

We currently ship across India. Our products including Desi Ghee, Thekua, Moringa Powder, and Premium Makhana can be delivered to most locations through our courier partners.

2. How long does shipping take?

Orders are usually processed within 24–48 hours. Delivery time generally ranges between 3–7 business days depending on your location.

3. Is there a shipping charge?

Shipping charges may apply depending on your location and order value. In some cases we may offer free shipping promotions on selected orders.

4. How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to track your order through the courier website.

5. What if my order is delayed?

Sometimes deliveries may be delayed due to weather conditions, courier issues, or high demand periods. If your order is significantly delayed, please contact our support team.

6. What if I receive a damaged package?

If your order arrives damaged, please contact us within 24 hours of delivery with photos of the product and packaging so we can investigate and provide a replacement or refund if applicable.

7. Can I change my shipping address?

Yes, you can request an address change before the order is shipped. Once the order has been dispatched, changes may not be possible.

8. Do you offer Cash on Delivery (COD)?

Cash on Delivery availability depends on location and courier service coverage. If COD is available for your area, it will appear as a payment option during checkout.

9. How are food products packed?

All Cowgold products are packed carefully using food-grade packaging to maintain freshness, hygiene, and safety during transportation.

10. How can I contact support for shipping issues?

Email: cowgold.store.in@gmail.com
Phone / WhatsApp: +91 6900370303